“If there were only one church in a particular city, the little things would not matter as much. But modern worshippers have choices. They come to church seeking God. And they’ll choose the church where sense his presence.”
I think urban church-goers have the appearance of choices, but as any person shopping for churches knows, most churches in a given town are working from the same playbook. The difference is that only a couple churches in any given town are executing at a high level of quality. In other words, most churches are doing their best impression of Saddleback. Not that there’s anything wrong with Saddleback.
God demonstrates his wisdom in variety. If every church in a town looks basically the same, then what does that say about that town? What does it say about God’s work in that town?